Steadrock Orders
Terms and conditions
Version 2026-11. These are the terms for using this site. They are agreed when you set up your sign-in, and again if they change.
1. Who can use it
Steadrock Orders is for Steadrock System Ltd's approved distributors and our own staff, by invitation. Your account is personal to you: keep your sign-in secure, do not share it, and tell us at once if a device or password is lost. We can end access if these terms are broken or if the account is no longer needed.
2. Using the site properly
- Do not try to get around the site's security, or look at information that belongs to another organisation.
- Do not use automated tools that put unreasonable load on the site.
- Do not upload anything unlawful or harmful. Every file you upload is scanned, and files that fail the scan are rejected.
3. Orders and prices
An order placed here is a request. It becomes an order when we acknowledge it. Prices, stock and ship dates shown before then are estimates. The terms of sale that apply to an order are the version in force when we acknowledge it, and the acknowledgement says which version that is. If anything on the site looks wrong, tell us before relying on it.
4. Firmware, software and documents
Downloads are offered to distributors according to the products they hold and their support cover. Firmware and software are supplied under the licence that comes with them. We may withdraw a release, for example because of a security problem, and will tell affected distributors when we do.
5. Availability
We aim to keep the site available, but we do not promise it will never be interrupted. We may take it down for maintenance and will try to say beforehand.
6. Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Liability for the products themselves is set by the terms of sale.
7. Your information
How we handle personal information is explained in the privacy policy.
8. Changes and law
We may change these terms. When we do, the version above changes and you are asked to agree again the next time you sign in. These terms are governed by the law of England and Wales, and its courts have jurisdiction.